Upgrade, Downgrade, or Cancel Your Plan
Everything about your plan, upgrading, invoices, and canceling, lives on one page: Settings → Subscription & billing.
Invoices and payment method
Once you're subscribed, click Manage billing. This opens Stripe's billing portal, where your invoices, receipts, and payment method all live, and where you actually cancel.
Canceling
Cancel from the same Manage billing portal, not from a button inside CaterWay. Pro stays active until the end of your current period; after that your account moves to Free.
Once you've cancelled, the Subscription & Billing card shows a banner: Pro ends {date}, it won't renew, with everything you'd lose listed under What changes on Free?, and a one-click Keep Pro button in case you change your mind before the date arrives. Cancelling mid-trial shows the same banner worded as Pro trial ends {date}, it won't renew, since you were never charged.
Tip
If you don't see a Manage billing button at all, only Downgrade to Free, your Pro was granted directly rather than through a Stripe subscription. That button switches your plan immediately, no portal involved.
What happens when you land on Free
Nothing is deleted, your data is kept. But while on Free:
- Only your oldest published calculator stays live, any others are unpublished and their embeds go dark until you upgrade again
- Your custom URL is released
- Private events become read-only until you upgrade
- You keep everything you already have, but can't add beyond Free limits (3 categories, 5 products each, 1 calculator)
- A connected custom sending domain is disconnected from sending, though your domain and prefix are remembered
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